Skip Navigation

Search All Cox Communications Jobs

Cox Employee Site LinkedIn Job Match

Business Process Specialist - Cox Media Inc.

Job ID 189062 Date posted 05/30/2018 Location: Atlanta, Georgia Apply

Description



PURPOSE
The Business Process Analyst will work closely and partner with multiple internal departments including Sales, Marketing and Product Management. This individual will be highly organized, collaborative and will thrive in a high energy, ever changing work environment. The successful candidate will demonstrate the ability to quickly gain deep knowledge and understanding of the CMI sales organization and the business units they support. 

RESPONSIBILITIES
Provide deployment and execution support for new products and or initiatives for identified CMI business units
Facilitate interviews involving internal & external stakeholders from different backgrounds to reach consensus during new business process design
Review and fully understand all product/application requirements (business and technical) 
Develop project communication, training and implementation plan 
Document the detailed procedures and process to ensure sufficient material is available for training guides, UAT cases, and work instructions
Collaborate with internal stakeholders as well as coordinating across functions, internally and externally, to ensure delivery within scope
Ensure complete and proper documentation related to all supported application from each user interaction point
Develop and document all field business processes related to application usage
Assist in evaluating current state business processes and identifying areas where efficiencies may be gained 
Partner with appropriate business unit to determine and execute upon comprehensive training related to application and product deployments
Create a repository of sales content that ensures that key information is accessible to the right individuals, in the right place and at the right time 
Work closely with the application manager to ensure post deployment support is cared for as part of all initiatives 
Act as a project manager on some projects

KNOWLEDGE/SKILLS/ABILITY
Distill large amounts of complex requirements and data from disparate sources to create condensed, simplified and articulate information
Expert level knowledge of coordinating and monitoring Sales Training and Enablement projects/programs, from initiation through delivery
Excellent time management, communications, decision making, presentation, human relations, and organizational skills
Experienced in development of Sales Enablement project/program planning elements, to include scheduling, resourcing, communication, and implementation of plans
Expert understanding of risk analysis, project reporting, and tracking
Ability to work independently
Creative thinking and the ability to ‘think outside the box’ are ESSENTIAL
Ability to communicate business and technical info and ideas so others will understand
Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations
Ability to successfully work and promote inclusiveness in small groups
Strong organizational, detail, problem-solving and follow-up skills  
Must be a team-player and thrive in an environment that promotes strong individual skills that are easily applied to the goals of the team and company

Qualifications



MINIMUM

5+ years of experience required in related field (i.e. Marketing, Sales, Sales Operations, etc.)

Requires strong knowledge of all Microsoft products including Visio and Project

Excellent interpersonal, problem-solving, written and verbal communication, and collaboration skills required to work effectively with teams throughout organization


PREFERRED

BS/BA degree in related discipline strongly desired (i.e. Marketing, Business, etc.)



    About Cox Communications

    Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com  and www.coxmedia.com.

    Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.



    Organization: Cox Communications, Inc.

    Primary Location: US-GA-Atlanta-6205-B Peachtree Dunwoody Rd

    Employee Status: Regular

    Job Level: Individual Contributor

    Shift: Day Job

    Travel: Yes, 5 % of the Time

    Schedule: Full-time

    Unposting Date: Ongoing
    Apply

    Recently Viewed Jobs

    No Recently Viewed Jobs

    Sign up for Job Alerts

    Create your Job AlertSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert. *These fields are required.

    Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

    Disability Assistance (Requests on your application status will not receive replies.)

    Cox is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including any job seeker with a disability. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to jobaccommodation@coxinc.com. In your email please include a description of the specific accommodation you are requesting and the requisition number of the position for which you are applying.

    If you are having technical issues with your application, please email candidatesupport@coxinc.com.

    E-Verify

    Cox in the E-verify program. Link to e-verify poster.
    Right to work in English and Spanish

    FRAUD ALERT

    x

    jobs.cox.com is the only official website for employment opportunities with Cox Enterprises and its affiliates. Applications for employment on any other website will not be considered. Cox does not hold online interviews on social media sites such as Google hangouts. If you have been requested to apply for an employment opportunity other than through jobs.cox.com, or, if you have sought out career opportunities with Cox and found a different website in your search, you should NOT submit your application, nor should you provide any personal identifying information such as a social security number, birth certificate, financial institution information, driver’s license number or passport information.