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Senior Technical Analyst

Job ID 187902 Date posted 05/15/2018 Location: Atlanta, Georgia Apply

Description



Cox Communications is seeking highly motivated and enthusiastic Technical Analyst, III to work within a team of experience professionals to guide and transform the development and delivery of Cox Technology Business Support Systems. The right candidate will possess:

Problem Solving Complexity skills:
    oPerforms full range of standard professional level work that typically requires processing and interpreting, 
    oIdentifies problems and possible solutions and takes appropriate action to resolve more complex, less clearly-defined issues. 
    oDemonstrates skill in data analysis techniques by resolving missing/incomplete information or inconsistencies/anomalies in more complex research/data

Work autonomy:
    oNature of work requires increasing independence; 
    oOpen collaboration with business and technical teams
    oWork review typically involves periodic review of output by supervisor and/or direct 'customers' of the process

Knowledge:
    oPossesses and applies a broad knowledge of principles, practices, and procedures of field of specialization to the completion of moderately complex assignments. 
    oknowledge of telecom/cable industry 
    oTechnical aptitude; quick learner

Primary Responsibilities and Essential Functions:
Business Focus:  understands the business/project needs & works with Business Analyst to validate the business requirements and determine the systems requirements and impacts. 
    oWorks with Business Analyst to interpret customer and business needs and translate them into application, system, technical and operational requirements. 
    oEngages and participates in projects/applications requirement sessions to ensure proper technical requirements are clearly documented, testable, and managed. 
    oworks closely with business and boundary partners (Field Operations, Customer Care and vendors) to support application lifecycle from development through implementation. 
    oDevelops measurements and reports on key service-level metrics. 

Technology Focus:  collaborates with the design teams to determine application, database, & other system impacts based on the business requirements. Works closely with other members of the technical teams to ensure all requirements are addressed in the solution design.
    oCommunicates technical and business aspects of work efforts between team members. 
    oParticipates in peer review of solution design documentation. 
    oPossesses a clear understanding of the architecture standards, a high-level understanding of the business, and a deep understanding of respective domain architectures (business, information, application, technology) works closely with business and boundary partners (Field Operations, Customer Care and vendors) to support application lifecycle from development through implementation. 
    oDetermines impact on existing applications & databases based on requirements. Understands applications and systems and provides development input to architects/engineers during the analysis phase. 
    oCoordinates with QA for testing new features and bug fixes to verify results are as expected. 
    oWorks directly with Development and QA teams to complete application implementations with minimal impact to customers. 
    oDevelops technical documentation, processes, installation procedures and service guides, application training information and may assist in the development of end-to-end documentation for various projects and supported products/applications
    oParticipates in peer review of solution design documentation. 
    oReviews vendor documents as appropriate including detailed functional specifications, and file and field layouts and determines if vendor solutions meet Cox requirements. 
    oDepicts the enterprise information conceptually, logically and physically 
    oIdentifies architectural implications of the business requirements

Qualifications



Qualifications

Minimum:
5 years of experience in related field. 
3+ years’ experience in a business process design, technical/business analyst role providing technical solution guidance.
3+ years’ experience in design and implementation of Application, Integration, and Data Architectures.
Demonstrated ability to think strategically about business, product, and technical challenges.
Proven experience with software development life cycle (SDLC) and agile/iterative methodologies. 
Strong communication and documentation skills.

Preferred:
BS/BA degree in computer and/or business related
Experience in reading and writing code (Java, .NET, etc.)
Web and Desktop application development
Experience in telecommunications industry desired
Experience in wireless telecommunications desired



About Cox Communications

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and digital media advertising. Cox is known for its pioneering efforts in broadband, voice and commercial services, industry-leading customer care and its outstanding workplaces. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com  and www.coxmedia.com.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.



Organization: Cox Communications, Inc.

Primary Location: US-GA-Atlanta-6305 Peachtree Dunwoody Rd

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing
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Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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Cox is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including any job seeker with a disability. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to jobaccommodation@coxinc.com. In your email please include a description of the specific accommodation you are requesting and the requisition number of the position for which you are applying.

If you are having technical issues with your application, please email candidatesupport@coxinc.com.

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